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Darren Taylor-Ridge is the director of global operational excellence for Colson Group. He joined the company in April 2015 and is responsible for providing support to the U.K. production team, as well as global projects in North America and Asia to drive quality, health, safety, environment and customer service improvements. Taylor-Ridge will be based in Colson Group's China operations and spend time at the Saint Joseph, Michigan distribution center.

在加入科尔森公司之前，他曾在武装部队空降步兵部队服役14年，并在陆军预备役部队服役6年。此后，他先后在约西亚·韦奇伍德父子公司（Josiah Wedgwood & Sons Ltd.）的精益制造咨询部门以及建筑化学品制造行业担任制造相关职务。

Darren Taylor-Ridge earned a bachelor's degree in business management from Manchester Metropolitan University in the U.K. and a Master of Science degree in occupational safety and health technology from the University of Birmingham in the U.K. as well as five higher national degrees in health and safety, management, lean manufacturing techniques, teaching and currently is completing a higher national degree in human resources.

问：作为全球运营卓越总监，您希望在短期内实现哪些目标？

A: I am focusing on working with the team to identify immediate action we can take to close the gaps between existing skills and knowledge to increase the right first-time capability. With this, we will identify where each team member excels and ensure they're working in an area that highlights their strengths.

问：凭借您丰富的经验，您希望将哪些运营方面的最佳实践应用到科尔森集团中？

A: I hope my skills and abilities as a team builder will assist in assuring the business' long-term position by enabling teams to become highly competitive and efficient. It's not the leading of teams that's important, it's giving guidance that helps teams to realize just how much potential they have.

我对安全工作怀有强烈的热情。我很幸运，亲眼目睹了实践中最差和最好的安全标准。良好的安全实践、环保实践以及优质的质量管理，都能共同塑造企业声誉，而这种声誉将推动我们的产品销售。我希望与所有合作团队共同推进这些实践。

我们的市场竞争异常激烈，而我们的市场竞争力将源于自身的能力。因此，通过妥善应用精益制造技术来提升运营效率——例如TLE、准时交货以及减少损失和缺陷——将确保企业的持续增长和长远发展。

问：在您的职业生涯中，最令您引以为豪的一件事是什么？

答：我最引以为豪的是为国效力，并与美军并肩执行作战任务。这段经历让我更深入地认识了自己，也让我学会了如何理解他人，从而在最艰难的情况下激发人们的最大潜能。