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Background Customer was facing several critical supply chain challenges for casters used on data storage racks: Extended Lead Time: Current suppliers struggled to maintain production lead times to meet on-going customer demand requirements Multiple caster SKUs were being used on various rack types Customer has stringent internal testing requirements that are above current industry standards Customer has various load capacity and load height requirements along with a mounting configuration that …

At Colson Group USA, we saw an opportunity. Our customers and sales professionals needed a tool that would allow them to configure part numbers, download CAD models and data sheets, and share the content with their teams - all in a timely fashion. So, we got to work. As the global leader in caster and wheels, developing the world's first Caster 3D App just made sense. The app offers interactive 3D product catalogs for each of Colson Group USA's brands. Users of the app can swiftly configure a pa …